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Delivery Queries


  Delivery Queries Help      

Thank you for your business. We want you to receive your delivery on time and in perfect condition.

For best service if you have a delivery
query with your order, please:

1. Review our Delivery Details page (click here) for the latest information on what you should expect for your delivery

2. Review the emails we have sent you regarding the progress of your order

3. Look out for possible contact from our courier regarding your delivery

4. Be available to receive and sign for your delivery when the courier arrives

5. Wait for the delivery process to complete before contacting us for an update

6. Review the despatch note sent with your delivery to check if items are still in transit and awaiting delivery

7. This should resolve things but if you still have a query, email us with your order details and a summary of the problem. We are happy to help and will respond back to you as quickly as possible














    Catering Equipment Distributors
    Brilor House
    Bristol  BS37 7RZ
    Registered in England No: 4521421
    VAT No GB 800 4534 72

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